Answer
300 minutes a month
$299/month
+ $499 setup (one-off)
- Answers every call, day and night
- Qualifies the job before it reaches you
- Emergencies transferred to a human
- Books straight into your calendar
Built for Australian trades
Never miss another job.
Ava answers every call, handles emergencies safely, and books the job into your calendar. 24/7, $299 a month.
No lock-in · Set up for you · Australian-made
AvaG’day, thanks for calling Mo’s Plumbing. I’m Ava, the AI assistant, and this call is recorded. How can I help you today?
CallerThere’s water pouring through the kitchen ceiling, and it’s going everywhere.
AvaIf it’s safe to do so, turn the water off at the mains. Keep away from any power points or appliances near the water. I’m putting you through to someone straight away.
Demonstration call to a pretend business.
Miss the call, lose the job.
People ring the next tradie on the list. They don’t leave voicemails.
Miss one $400 job a week =
$20,800 a year.
Ava =
$3,588 a year.
Example only. Your numbers will differ.
Hear her handle the calls you miss.
AvaG’day, thanks for calling Mo’s Plumbing. I’m Ava, the AI assistant, and this call is recorded. How can I help you today?
CallerYeah, look, it’s probably nothing. But I think I can smell gas in the laundry.
AvaPlease leave the building now and call your gas provider or triple zero from outside. I’m putting you through to someone straight away.
Safety advice given · Put through to the tradie
AvaG’day, thanks for calling Mo’s Plumbing. I’m Ava, the AI assistant, and this call is recorded. How can I help you today?
CallerI went to have a shower this morning and the hot water’s gone cold.
AvaThanks for letting me know. Is there any smell, noise, or anything unusual coming from your hot water system, or is it just not heating?
CallerIt’s just not heating.
AvaNo worries, thanks for clarifying. I can book someone to take a look at your hot water system. Could I grab your full name, please?
CallerYes, it’s Sam Taylor.
AvaThanks, Sam. Could I get your best contact number? I’ll read it back to confirm before we move on.
Caller0412 345 678.
AvaJust confirming your number is 0412 345 678 — is that correct?
CallerYep.
AvaCould I get the service address where the hot water system needs checking? I’ll read it back to make sure it’s correct.
CallerNumber 12 Banks Street, in Red Cliffs, Victoria 3500.
AvaJust confirming — that’s 12 Banks Street, Red Cliffs, Victoria, 3500. Is that right?
CallerYep.
AvaLet me just check what we’ve got available. Sam, I can offer you Friday the 16th of October at 11am, or Monday the 19th at 11am. Which suits you better?
CallerLet’s go Friday at 11.
AvaPerfect, Sam. Before I lock that in, is there anything else that needs sorting while the tradie’s there?
CallerActually, sorry. That’s not good for me. Can we book in another date?
AvaNo worries, Sam. I can offer you Monday the 19th of October at 11am, or Tuesday the 20th at 9am. Which would you prefer?
CallerMonday, the 11am slot, please.
AvaGreat, Sam. Before I lock that in, is there anything else that needs sorting while the tradie’s there?
CallerJust that access is via the side gate. The code is 2468. And I have a dog on site, but she’s friendly.
AvaJust booking that in for you now. You’re booked in for Monday the 19th of October at 11am. Was there anything else I can help you with?
CallerNo, that’s it.
AvaThanks for calling Mo’s Plumbing, Sam — see you Monday.
Booked · Monday 11am · Summary emailed
AvaG’day, thanks for calling Mo’s Plumbing. I’m Ava, the AI assistant, and this call is recorded. How can I help you today?
CallerHow much is it to fix a leaking tap?
AvaPricing depends on what’s actually involved, so the tradie will give you a firm quote on site. Would you like me to book someone in to take a look at your leaking tap?
CallerAre you able to just give me a rough ballpark? Two hundred or three hundred?
AvaI get where you’re coming from, but it really does depend on what’s involved, so I can’t give a ballpark over the phone. The tradie will check it out and give you a firm quote on site before any work goes ahead.
CallerHang on. Am I talking to a real person?
AvaNo, I’m an AI assistant — but I can book you in right now, or put you through to someone if you’d prefer. What would you like to do?
CallerFair enough. Book us in, ma’am.
AvaNo worries! I’ll get that sorted for you. Can I grab your full name, please?
No price guessed · Booking started
AvaG’day, thanks for calling Mo’s Plumbing. I’m Ava, the AI assistant, and this call is recorded. How can I help you today?
CallerYou’re the fourth number I’ve called tonight. Everyone’s gone to voicemail.
AvaNo worries — you’ve reached Mo’s Plumbing, and I’m Ava, the receptionist here. How can I help you tonight? Are you calling about a plumbing issue, or is this a personal call for someone?
CallerIt’s a plumbing issue. My toilet is blocked, and it’s the only toilet I have in the house.
AvaThanks for letting me know. Just to check, are you seeing any sewage overflow, or is it just blocked and not draining?
CallerThere’s no overflowing, but it just won’t flush.
AvaSince there’s no sewage overflow and it’s just blocked, I can get you booked in for the next available slot. Can I grab your full name to get things started?
CallerSam Taylor.
AvaThanks, Sam. Could I please get the best contact number for you?
Caller0412 345 678.
AvaJust confirming your number is 0412 345 678 — is that correct?
CallerYep.
AvaWhat’s the full address where you need the plumber, including the suburb and postcode?
CallerNumber 12 Banks Street, in Red Cliffs, Victoria 3500.
AvaThat’s 12 Banks Street, Red Cliffs, Victoria, 3500 — is that right? Any access notes, like a gate code, unit number, or pets on the property?
CallerAccess is via the side gate, and the code is 2468. I have a dog, but she’s friendly.
AvaI’ve got: access via the side gate, code 2468, and a friendly dog on the property. Are you an existing customer, or is this your first time with us?
CallerFirst time.
AvaThe team’s finished for the day, but I can book you the first available slot and they’ll confirm in the morning. The next free times are Friday the 16th of October at 9am, or Monday the 19th at 11am. Which suits you better?
CallerThe morning slot, please.
AvaBefore I lock that in — while the tradie’s there for the blocked toilet, is there anything else you’d like sorted?
CallerNo, that’s all, thanks.
AvaYou’re booked in for Friday the 16th of October at 9am. Thanks for calling Mo’s Plumbing, Sam — see you Friday.
Booked · Friday 9am · Summary emailed
Demonstration calls to a pretend business. Real customer calls are never used in marketing.
Without Ava
- Missed call at 9pm → they ring someone else
- Voicemail nobody leaves
- Gas leak caller left waiting
- Up a ladder answering sales calls
With Ava
- Answered, sorted, booked
- Every call summarised in your inbox, recording included
- Safety advice first, then put straight through to you
- Sales calls politely turned away
Three steps. We do two of them.
- 1
We do this
We set Ava up with your business name, services and area.
- 2
You do this
You forward your missed calls to her.
- 3
We do this
She answers, books, and emails you a summary of every call — with the recording.
Yes, there are cheaper DIY apps. We build it, test it on your business, and look after it.
If Ava doesn’t book you at least 3 jobs in your first month, month two is on us.
55c a minute over 300 · warning at 80% · no lock-in
Prices in Australian dollars.
Questions
Yes, because she tells them. In her first sentence Ava says she’s an AI assistant and that the call is recorded. If someone asks again, she says so again and offers to put them through to a person.
She gives the safety advice first, like turning the water off at the mains or getting out of the house. Then she puts the caller straight through to you. She isn’t a substitute for triple zero, and she says so.
Yes. You forward your calls to Ava — every call, or only the ones you don’t pick up. Turn forwarding off in your own phone settings any time. Nothing is ported.
No. She tells callers you quote on site, so they know exactly what they’re up for before any work starts. If they push for a ballpark, she still won’t guess. She offers to book someone in.
Any time. There’s no contract. Turn the forwarding off and you’re back where you started. The setup fee isn’t refundable, because that work is done before you go live.
Usually live within a week. One twenty-minute call covers your services, hours, area and who emergencies go to. Then you ring in and test her yourself. You forward your phone when you’re happy, not before.
The calls you miss are going to the next tradie.
Put Ava on your number
Toni rings you back within one business day.
Goes straight to Toni. No sales sequence. See the Privacy Policy.